Return Policy
Return & Refund Policy
At Lumolyt, we offer a 30-day money-back guarantee. If you are not happy with your purchase for any reason, you can request a refund within 30 days of receiving your order.
30-Day Money-Back Guarantee
We stand by the quality of our products. If you are not fully satisfied, you may request a refund within 30 days of delivery no questions asked.
Eligibility
To qualify for a refund:
- Request must be made within 30 days of receiving your order
- Order details must be provided for verification
No explanation is required to request a refund.
How to Request a Refund
Simply contact us at:
Include:
- Your order number
Our team will process your request within 24–48 business hours.
Refund Process
Once approved:
- Refunds are issued to your original payment method
- Processing time is typically 5–10 business days depending on your bank or payment provider
- No return is required in most cases
Important Notes
- Each customer is eligible for reasonable refund requests to prevent abuse of the policy
- Refunds are limited to one per order
- Shipping fees are non-refundable